Review of Humanitarian Action (RHA) Performance, Impact and Innovation

Performance, Impact and Innovation

July 2009

“…This edition of the ALNAP Review of Humanitarian Action (RHA) provides an indispensable contribution to our understanding of the complexities of humanitarian performance… This RHA clarifies and makes sense of what looks initially like a confusing array of initiatives to measure humanitarian performance and outcomes: within and across humanitarian agencies. Thanks to ALNAP’s work, we should all be able to find ways forward through the maze that is our sector… The next challenge is ensuring the will to move forward along the lines outlined in this important work…”

Ed Schenkenberg van Mierop, Coordinator, ICVA, from his endorsement


The ALNAP Review of Humanitarian Action series aims to advance analysis and understanding of key trends and issues relating to humanitarian learning and accountability as a means of supporting improvement in sector-wide performance.

The 8th Review contains three in-depth studies.

The first study is on humanitarian performance and provides a wide-ranging overview of the performance agenda – at the heart of ALNAP’s work – drawing on experiences from the private, public and development sectors. The second study focuses on improving humanitarian impact assessment, and provides a comprehensive framework to help bridge theory and practice in operational settings. The third study is a systematic review of innovations in international humanitarian response, which presents ways to think about and strengthen innovations across the sector.


Chapter 1:
Counting what counts: performance and effectiveness in the humanitarian sector
Ben Ramalingam and John Mitchell with John Borton and Kristin Smart

Chapter 2:
Improving humanitarian impact assessment: bridging theory and practice
Karen Proudlock and Ben Ramalingam with Peta Sandison

Chapter 3:
Innovations in International humanitarian action
Ben Ramalingam, Kim Scriven and Conor Foley


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